Shipping policy
At Jessica Williams Boutique, we are committed to making the shipping and delivery experience simple and hassle-free. We provide free shipping on all qualifying orders delivered throughout the United States.
Shipping Locations
This Shipping Policy covers orders delivered to addresses located within the United States.
We currently do not offer shipping to international destinations.
Delivery Times
The estimated processing, shipping, and delivery times for orders are provided below:
Order Cutoff Time: 5:00 PM ET (Eastern Time, USA). Orders placed after this cutoff will begin processing on the following business day, potentially extending the estimated delivery timeframe by one additional business day.
Order Handling Time: 1–2 business days, Monday through Friday. After your order has been prepared and processed, it will be handed over to one of our shipping partners.
Transit Time: 6–8 business days, Monday through Friday.
Estimated Delivery Time: Approximately 7–10 business days from the day your order is placed.
Please note that delivery estimates may sometimes be affected by shipping carrier disruptions, weather conditions, public holidays, or circumstances outside our control.
Carrier Services
For deliveries across the United States, we work with recognized shipping carriers, including:
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USPS
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UPS
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FedEx
The carrier responsible for delivering your order may vary depending on your shipping destination and the requirements for fulfilling your order.
Shipping Costs
Free Shipping:
We offer free shipping on all orders shipped within the United States, with no minimum purchase amount necessary.
Paid Shipping:
At this time, we only ship to locations within the United States and do not offer international delivery.
Delivery Issues
If your shipment is taking longer than expected, appears to be missing, or you experience any other delivery-related issues, please reach out to our customer service team as soon as possible.
Our team will assist in checking the status of your shipment and work with you toward a possible resolution.
Tracking Your Order
Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking information.
You can track your package using the tracking number provided, either through our order tracking page or directly through the relevant shipping carrier's tracking system.
Questions?
If you need assistance with shipping, expected delivery times, tracking information, or an order you have already placed, please contact our customer service team.
We strive to respond to all customer inquiries within 24 hours.
Contact Information
Store name: Jessica Williams Boutique
Company name: S&S DotCom VOF
Company number: 42008203
Warehouse Address: 8351 Northwest Blvd #200, Indianapolis, IN 46278, United States
Company Address: prof. Johanna Westerdijkstraat 74, Badhoevedorp, NH, 1171KM, Netherlands
Email: info@jessica-williams.com
Phone number: +1 463 209 7084
We aim to respond to your inquiries within 24 hours.
Customer Service Hours
Monday to Friday: 9am - 6pm (ET)
Saturday and Sunday: Closed